<?xml version='1.0'?>

<reference anchor='RFC0462'>

<front>
<title>Responding to user needs</title>
<author initials='J.' surname='Iseli' fullname='Jean Iseli'>
<organization>The Mitre Corporation</organization></author>
<author initials='D.' surname='Crocker' fullname='Dave Crocker'>
<organization>University of California, Los Angeles (UCLA), NMC</organization></author>
<date month='February' day='22' year='1973' /></front>

<seriesInfo name='RFC' value='462' />
</reference>
